1u777 Privacy Policy — Your Data, Your Rights

Information You Provide Directly

When you register an account, verify your identity, make a deposit or withdrawal, or contact support, you provide us with personal information. This may include:

• Full name and date of birth (for KYC age verification).
• Bangladeshi mobile number and, where provided, email address.
• National ID, passport, or other government-issued identity document details submitted during KYC verification.
• Payment information including bKash wallet numbers, Nagad numbers, Rocket numbers, Upay details, and bank account names used for deposits and withdrawals.

Information Collected Automatically

When you use the 1u777 platform, we automatically collect certain technical and behavioural information to operate, secure, and improve the service:

• IP address, device type, operating system, and browser type.
• Session logs including pages visited, games played, bets placed, time spent, and click patterns within the platform.
• Cookie data and similar tracking technologies as described in the Cookies section of this Policy.

1u777 uses the personal data we collect for the following purposes:

• To create and manage your player account, including verifying your identity and age (21+) as required.
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported bank transfers, and to maintain accurate transaction records.
• To provide customer support and respond to queries, complaints, and responsible gaming requests submitted via [email protected].
• To monitor platform activity for fraud prevention, responsible gaming compliance, and detection of prohibited conduct as outlined in our Terms & Conditions.
• To send you service-related communications such as deposit confirmations, withdrawal notifications, account security alerts, and updates to our Terms or this Privacy Policy.
• To improve the platform by analysing aggregated, anonymised usage data to understand how players interact with games, payment flows, and site navigation.

Payment data collected by 1u777 — including bKash wallet numbers, Nagad account details, Rocket numbers, Upay identifiers, and bank account names — is used exclusively to process deposits and withdrawals on your behalf and to maintain records required for transaction reconciliation and responsible gaming audits. This data is never used to make unsolicited contact with you through your payment provider.

1u777 does not store full payment card numbers on its servers. Where card payments are supported in future, card data will be processed by a certified payment processor and not retained by 1u777 beyond the minimum required for transaction verification.

What Are Cookies

Cookies are small text files that a website places on your device when you visit. They allow the site to remember your session, preferences, and behaviour across visits. 1u777 uses cookies and similar tracking technologies (such as local storage) to keep you logged in, remember your language preference, and help us understand how the platform is used so we can improve it.

Types of Cookies We Use

1u777 uses the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language selection (English or Bengali) and display settings. Disabling these may affect your experience but will not prevent you from using the platform.
• Analytics cookies: Anonymised data about how pages are navigated and which features are used most. This helps 1u777 identify performance issues and improve the mobile experience for players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna.

1u777 does not sell, rent, or trade your personal data. We may share your data with third parties only in the following specific circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank receive the transaction data necessary to process your deposits and withdrawals. They are subject to their own privacy policies and data protection obligations.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers necessary to deliver their games securely. They do not receive your name, mobile number, or payment details.
• Legal and regulatory obligations: Where required by applicable law, court order, or a legitimate request from a government authority, 1u777 may disclose personal data to comply with that legal obligation.
• Fraud prevention and security partners: Where necessary to investigate suspected fraud, money laundering, or prohibited conduct, relevant data may be shared with specialist fraud detection partners under strict confidentiality agreements.

In all cases where data is shared with third parties, 1u777 takes reasonable steps to ensure those parties treat the data with appropriate confidentiality and security, consistent with their own applicable legal obligations.

1u777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. In practice: active account data is retained for the lifetime of your account plus a post-closure period necessary for transaction auditing and responsible gaming record-keeping; KYC identity documents are retained for the period required to satisfy applicable anti-money-laundering and age-verification record-keeping obligations; transaction records are retained for a minimum of five years from the date of the transaction to enable financial reconciliation and legal compliance.

When data is no longer required and no legal obligation requires its continued retention, 1u777 will securely delete or anonymise it so that it can no longer be attributed to an identified individual.

As a 1u777 player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data 1u777 holds about you at any time by contacting [email protected].
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. For minor account details (such as contact number), you may be able to update these directly in your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 1u777's legal obligation to retain certain categories of data (such as KYC records and transaction history) for defined minimum periods.
• Right to restriction: You may request that 1u777 restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the rights listed above, please contact the 1u777 support team at [email protected], including your registered mobile number and a description of your request. 1u777 aims to respond to all data rights requests within 30 days.

1u777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the 1u777 platform, access controls that restrict internal access to personal data to staff who need it to perform their duties, regular security reviews of platform infrastructure, and secure password hashing for all account credentials stored on 1u777 servers.

While 1u777 takes all reasonable steps to secure your data, no system is entirely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights, 1u777 will notify affected players as promptly as reasonably possible and take immediate steps to contain and remediate the breach.

1u777 is strictly for players aged 21 and above. The platform does not knowingly collect personal data from anyone under the age of 21. If 1u777 becomes aware that personal data has been collected from a player who is under 21, that account will be immediately closed, all associated data will be deleted or anonymised as required by applicable law, and any deposits or winnings will be handled in accordance with the Terms & Conditions. If you believe a minor has registered on 1u777, please notify us immediately at [email protected].

1u777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will update the date at the top of this page and, where appropriate, notify registered players via their registered mobile number. The most current version of this Privacy Policy will always be available on the 1u777 platform.

Your continued use of the 1u777 platform after any update to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with any change, you should stop using the platform and contact [email protected] to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1u777 handles your personal data, please contact our support team. We are available to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Contact email: [email protected]. Please include your registered mobile number and a clear description of your privacy request or query. 1u777 aims to respond to all privacy-related enquiries within 30 days of receipt, in accordance with good data protection practice.